LINKCHINA, as well as LINKCHINAPEPTIDES, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information from users who access our website, use our services, or contact us.
1. Information We Collect
We collect information in order to better serve your needs, including:
1.1 Information provided directly by the user:
- Name
- Phone number
- E-mail address
- Company information (when applicable)
- Information submitted through forms
- Messages sent via WhatsApp or other communication channels
1.2 Information collected automatically:
- IP address
- Approximate geolocation data
- Browser and device information
- Pages visited
- Cookies and similar technologies
2. Purpose of Data Usage
We use your information to:
- Respond to inquiries and contact requests
- Develop and execute contracted services
- Perform operational analysis and website improvements
- Send relevant communications, updates, and informational content
- Ensure security, fraud prevention, and legal compliance
We never sell personal data.
Customer personal information is handled in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018). Data is collected, stored, and processed securely, transparently, and exclusively for purposes necessary to provide our services, ensuring privacy and data protection throughout all stages of the process.
3. Information Sharing
Your information may only be shared when necessary for the execution of our services, including with:
- Partners in China (suppliers, manufacturers, inspection agents, and consultants)
- Support teams in Brazil and China
- Service providers associated with LINKCHINA
- Legal advisors, when required by law
All partners follow security and confidentiality standards required under Brazilian and Chinese regulations.
4. Data Storage and Security
Data is stored on secure servers with restricted access and digital protection technologies.
We retain information only for the period necessary to fulfill legal, contractual, or operational obligations related to the services provided.
5. User Rights
At any time, you may:
- Request access to your personal data
- Request correction or updates
- Request permanent deletion
- Withdraw consent
- Request data portability
To exercise your rights, please contact us via e-mail at atendimento@linkchina.com.br or through our official WhatsApp channel.
6. Policy Updates
LINKCHINA and/or LINKCHINAPEPTIDES may update this Privacy Policy to reflect legal or operational changes. The current version will always be available on this website.
7. Contact
For questions regarding privacy and data protection, please contact us:
WhatsApp: +852 5161 2496
E-mail: atendimento@linkchina.com.br